Redesign for Macy's
Macy's website allows customers to shop Macy's offerings online, and includes a host of shopping and style-oriented features. In 2019, Macy's website was redesigned with a clean, simple, and fashion-inspired design. As a result, user engagement increased dramatically following the launch of the new design.
Download Press Kit № 93996
Download Press Kit № 93996 Redesign for Macy's by Willy Lai to access high-res images, essential texts, translations, and exclusive interviews—all in one.
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For Macy’s Website, find press releases in a variety of languages: English.
Our articles on Macy’s Website, prepared for immediate use, are offered in several languages, including Hindi, French, Portuguese, Italian, Korean, Turkish, Arabic (Standard), Indonesian, Chinese (Mandarin), German, Dutch, Japanese, Russian, English and Spanish.
In 2019, Macys website was redesigned in direct response to customer feedback, resulting in a clean, simple, and fashion-inspired design that dramatically improved user engagement.
Macys, macys.com, Web, Website, Redesign, UX, user experience, fashion, e-commerce
We utilized modern responsive web technologies.
The creative challenges for this project included creating a user friendly, fashion-inspired design at scale while supporting a variety of business goals for a large and complex traditional organization. Culture transformation was crucial to realize and operationalize the new design.
The project started in October 2018 and finished in October 2019. The team members were based in San Francisco and New York.
Users can access the website via a laptop computer, tablet, or smartphone. The new website design streamlines user purchases through a simpler, cleaner, and fashion-inspired design.
Extensive user experience research was performed over the course of the project, including user surveys, user interviews, A/B testing, formal usability lab testing, remote usability testing, and guerrilla-style usability tests conducted at Macys stores.
The design of our new website was inspired by premier fashion media and leading consumer technology products, and our goal was to create a clean, simple, and fashion-inspired design that would help differentiate Macys from it's competitors.
Images courtesy of Macys.
Macy’s Website Redesign has been a Golden winner in the Website and Web Design award category in the year 2019 organized by the prestigious A' Design Award & Competition. The Gold A' Design Award is granted to designs that demonstrate a high level of innovation and a significant impact on their intended audience. Recognized as a major achievement by the A' Design Awards, these designs are characterized by their visionary approach and the exceptional skill of their creators. Winners of the Gold A' Design Award are noted for their ability to push the envelope in art, science, design, and technology, delivering solutions that not only meet but exceed expectations. These designs serve as benchmarks for excellence, encouraging further innovation and inspiring future generations of designers.
Willy Lai was recognized with the coveted Golden A' Design Award in 2020, a testament to excellence of their work Macy’s Website Redesign.
Attention press members and journalists: We offer a collection of press releases on Willy Lai and their notable work, available for your unrestricted use. Instantly access 3 press releases, available exclusively for journalists.
Macyâs website underwent a complete redesign in 2019, resulting in a clean, simple, and fashion-inspired design that significantly improved user engagement. The project, led by Willy Lai, was based in San Francisco and New York and was awarded the Golden A' Design Award in 2020.
Discover outstanding design and award-winning initiatives in the Willy Lai Newsroom.
Redesign for Macy's
Redesign for Macy's
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